I’ve just finished washing the stink off my fingers after having eaten at KFC. The food was awful. The chicken was greasy and not cooked enough. It had a strange smell to it too. It came with a drink, although they had nothing on tap that wasn't sugar free. I wanted something without chemical sweeteners, but it was like I was speaking a foreign language.
"I think Pepsi Max has sugar in it”, the young assistant stated. I knew she was wrong, especially as it said ‘no sugar’ right on the front of the display. Eventually I accepted a blackcurrant and lemon drink, making sure it was carbonated which she said it was. When I tasted it, it was flat. She had no idea what she was doing. What has happened to staff training? I finally accepted a different drink, just to stop having to do this, which was barely sparkling and almost flavourless.
I never go into fast food places normally, and I see how much they've changed. And yet people were queueing up behind me as if it was good. The chicken was half the size and barely coated. Col Sanders would have been most upset.
Obviously I won't be going back, but it is disappointing to see how much things have changed and how little people seem to notice. If KFC’s profits were affected by people not buying they wares, they would bring back quality real quick, but people have accepted it and why would KFC need to do so as they can make even more profit this way.
I don't go into McDonald's now either, having had a similar experience on more than one occasion. The thought of fast food is usually far better than the taste, and yet it seems like everybody is still consuming it as if it is exactly how it always was. Perhaps they consume it so much they haven't noticed the gradual decline.
Because of what's taken place over the last few years, the idea of what constitutes a good takeaway has changed, and the expectation of what it should be like is lower. If people complained or stopped going there, things might go back. I didn't complain because I don't care about it changing as I won't be going back. But I had no idea how bad it had got. The chicken never used to smell like that. The pieces used to be bigger, and expensive as it is, compared to what you’d buy in the supermarket to cook in the oven, the temptation was usually worth it. Not anymore.
Instead, I take my time to find ingredients from the supermarket. But then I have the time. The alternative for those who don’t, or who don't want to cook, is to spend money on takeaway. I would often complain about the quality of what the locals thought was good when I lived in America, comparing it to how it used to be in the UK. The ironic thing is that now, it's as bad here.
After I left the restaurant it felt like I’d just wasted my money. I’d made a huge mistake, and not too long ago this would have bothered me to the point of becoming depressed by it. But now I see it as paying for a much-needed lesson, and I won't make the same mistake again. So a small price to pay I suppose.
"I think Pepsi Max has sugar in it”, the young assistant stated. I knew she was wrong, especially as it said ‘no sugar’ right on the front of the display. Eventually I accepted a blackcurrant and lemon drink, making sure it was carbonated which she said it was. When I tasted it, it was flat. She had no idea what she was doing. What has happened to staff training? I finally accepted a different drink, just to stop having to do this, which was barely sparkling and almost flavourless.
I never go into fast food places normally, and I see how much they've changed. And yet people were queueing up behind me as if it was good. The chicken was half the size and barely coated. Col Sanders would have been most upset.
Obviously I won't be going back, but it is disappointing to see how much things have changed and how little people seem to notice. If KFC’s profits were affected by people not buying they wares, they would bring back quality real quick, but people have accepted it and why would KFC need to do so as they can make even more profit this way.
I don't go into McDonald's now either, having had a similar experience on more than one occasion. The thought of fast food is usually far better than the taste, and yet it seems like everybody is still consuming it as if it is exactly how it always was. Perhaps they consume it so much they haven't noticed the gradual decline.
Because of what's taken place over the last few years, the idea of what constitutes a good takeaway has changed, and the expectation of what it should be like is lower. If people complained or stopped going there, things might go back. I didn't complain because I don't care about it changing as I won't be going back. But I had no idea how bad it had got. The chicken never used to smell like that. The pieces used to be bigger, and expensive as it is, compared to what you’d buy in the supermarket to cook in the oven, the temptation was usually worth it. Not anymore.
Instead, I take my time to find ingredients from the supermarket. But then I have the time. The alternative for those who don’t, or who don't want to cook, is to spend money on takeaway. I would often complain about the quality of what the locals thought was good when I lived in America, comparing it to how it used to be in the UK. The ironic thing is that now, it's as bad here.
After I left the restaurant it felt like I’d just wasted my money. I’d made a huge mistake, and not too long ago this would have bothered me to the point of becoming depressed by it. But now I see it as paying for a much-needed lesson, and I won't make the same mistake again. So a small price to pay I suppose.
