That's the problem though. You can't tell my life story from a computer screen. I mean, I've had suicidal/self harming friends who have come to me. I'd call that high stakes.
Sorry, a single incident won't make you an expert in real-time conversation. Such things must be accrued over time and over a variety of real-life adult experiences. Not merely one. Besides, I'm talking about how your own words can make or break yourself- not others.